POLICIES & PAYMENT
RETURN POLICY
Due to the sometimes sensitive nature of the animals and livestock we sell, there is absolutely no returns or guarantees on livestock. Please make educated decisions on live purchases as some specimens may not be compatible or may have special care requirements. All of our livestock is observed and/or quarantined at some point before why are offered for sale to ensure the best quality livestock possible.
Supplies can be returned only if they are unused and unopened. A store credit will be applies for the full purchase price. NO EXCEPTIONS. All items must be retuned within seven (7) day s of purchasing date with the original receipt. Any broken or defective item(s) must be brought to our attention within 24 hours of the purchase, and will be replaced at our discretion.
We strive to provide the best shopping experience possible.
Thank you for your continued support!
-Aquariums, Inc.
SERVICE POLICY
All aquarium service clients must fill out a service form including billing information before service appointments can be scheduled. Service appointments are billed after every service visit. Any livestock brought to the service appointment by a service technician will be billed before the appointment. Our aquarium service technicians are not liable for the aquarium when they are not present. We cannot control what is happening to your aquarium the we are not present. If a service bill is delinquent Aquariums, Inc. holds the right to pursue legal action to collect debt. Any extra fees or interest from taking legal action to collect the debt will be the responsibility of the client that is delinquent.
PAYMENT OPTIONS
We accept all major credit cards, cash, and Apple Pay.